TESTIMONIALS
Excellent service with delivery of Janome sewing table - my emails answered in minutes. No hesitation in recommending GUR.
K Wilson, France
05th May 2009
After a phonecall to let me know of a wait for my sewing machine trolley bag then an e-mail asking if I wished to choose another model, my order arrived within one day as promised. I am very pleased with the product and the service I received throughout. I would certainly recommend the company to anyone thinking of buying anything to do with sewing machines.
H Cooper From Cambridge
05th May 2009
Machine arrived next day as promised. Thanks guys.
Y Diranieh From Hertfordshire
04th May 2009
Ordered online. Goods arrived quickly. No problems. In my book a good company to deal with.
Kfordangel
04th May 2009
Excellent service, first class company
Lesley Doyle From Wales
03rd May 2009
1st May 2009 by Ros Lycett:
The service was excellent my machine arrived exactly when you said it would. Brilliant helpful staff. Well done and thank you.
Ros Lycett From Hampshire
01st May 2009
All I can say is WOW. I ordered my machine on Sunday afternoon and it was delivered to me in Holland on Wednesday before lunch. Well done and THANKS to all concerned.
Ailsa Van Bennekom From Netherlands
29th April 2009
Fantastic delivery speed, even faster than indicated when ordered. Thanks you made my art student daughter very happy.
Mrs Sandy Macdonald From Cornwall
18th April 2009
Ordered Wednesday night and received goods before lunch on Friday - an excellent service. Thank you.
Mrs Valerie Turner From West Yorkshire
14th March 2009
Easy on-line ordering. Cabinet delivered as arranged. Excellent service and communication. Thank you.
Catherine From Lancashire
13th March 2009
As always a brilliant service
Mrs Jane Bramwell From Derbyshire
01st March 2009
Many thanks for your quick delivery of the accessories. Your website is very helpful too.
Jean Smith From Coleford Glos
23rd February 2009
Excellent and fast service, thank you!
Ville From Finland
17th February 2009
Ordered a Janome 10001 from the US to be delivered in the UK as a suprise and found the price, website and staff to be great. They kept me informed at all stages and despite being very busy over Christmas and items being out of stock, suceeded in making it a pleasure to do business with. Will purchase again when the time comes.
Graham G From Usa
14th February 2009
Thank you very much for the fast service, good product.
Cecile
11th February 2009
Ordered my machine online yesterday and received it today ! Excellent Service. I even received a callback to arrange an alternate delivery address within an hour of placing the order. Very pleased.
Emma R
11th February 2009
From browsing the great user friendly website with my \"dream list\" to speaking with the fabulous people here and receiving my Pfaff overlocker and Stitchmaster 7000 at 8am the next morning (furniture to follow) was an absolute pleasure and is firmly attached as a favourite to return to. Thank you so much x
Joanne
31st January 2009
Received my Pfaff Select 3 last Friday. I am very pleased with the machine and the service I received. Many thanks
Mary From Donegal
29th January 2009
thank you. good product, fast service.
Jurj
27th January 2009
The best price I could find for Janome V3 digitizer upgrade, not in stock on the 20th January but had got it for me by the 22nd.
Terry Padda From Worcestershire
25th January 2009
25th January 2009
My sewing machine trolley bag arrived within 3 days. Well packed and excellent price. Good service.
D Shaw
25th January 2009
Fine service, fine machine. I bought the SV8000E and I am satisfied with the machine, the gifts an - the delivery. Within 3 day from UK to Germany. Great job. Many thanks.
Peter
23rd January 2009
Thank you once again i am so happy with my stitchmaster 7000 its wonderful and your service was really speedy.
Patricia Tyrannes Essex
19th January 2009
Very wide range of sewing products. First class company for supply and price. I will always use this company in future. Postage cost for a very small item was £4.00 which is ridiculously expensive and more than the cost of product ordered
Terry John Denton
02nd January 2009
Just like to say that I have received first class service. Order was received the next day, found to be the wrong attachment delivered but telephoned and receive excellent help and a new one was received the next day.
Would recommend this site to anyone.
Thanks you
Lill
24th December 2008
I ordered my Pfaff 350p on Monday and it arrived the next day.The item was well packaged and I cannot fault the excellent service.I recommend GUR without reservation.
Ian Cross
23rd December 2008
Good price, speedy ordering process and very quick delivery even @ Christmas.
Thank you
Maureen
23rd December 2008
Thanks for sending Polti 2400 steam cleaner. Thank you for excellent service.
Dace From Latvia
23rd December 2008
My sewing machine bag trolley arrived in super quick time and very well packaged! Thank you so much. I will certainly use your company again.
Pat Meakin
17th December 2008
Thank you so very much for despatching the sewing machine so swiftly and so wonderfully well!!
Ordered online on Sunday and it arrived on Tuesday - brilliant service!!! Absolutely delighted and will certainly highly recommend you. Thank you again,
Annette Babchuk
19th November 2008
I ordered a Stitchmaster sewing machine from you on 15th November and it arrived on the 17th. Excellent service.
D Bass
18th November 2008
Last week I received the second sewing machine I had ordered from you (this one for my niece) and again have been very pleased with your service. Thank you.
Dawn Haynes
05th November 2008
What a Fantastic light. Arrived very quickly. Thank you very much
Carole Ashdown
29th October 2008
Many thanks, Stitchmaster Blind Hemmer arrived today, now the learning begins.
A very pleased UK customer.
Maureen
27th October 2008
My Babylock Embellisher 12 is already here in only five days! Wow!!! Many thanks, Fausta a very italian satisfied customer
Fausta Marsili
24th October 2008
Hi, many thanks for my Babylock Embellisher 12 It arrived today. Great service all round. Will have hours of fun I am sure. Yours etc Eileen Smillie
Eileen Smillie
21st October 2008
Many thanks for your help when making my purchase of a blind hemmer.
I am delighted with your service and would recommend you to anyone.
Lynda Worthing
13th October 2008
Thank You very much, we didn't think shopping in UK was that easy. Our greetings to Birmingham!
Martin Kalberlah
Martin, Germany
28th September 2008
So pleased with my machine that arrived this morning.Just
cant wait to have a go at embellishing Thank You I will certainly shop
again.
June (london)
18th September 2008
Prompt and efficient service, I asked questions on line before purchasing and these were answered very quickly.
Hazel
15th September 2008
I bought a Babylock EMB12 embellisher for my wife and from the moment the order was placed online until the order was delivered at the promised time the service was first class. Well done to all concerned.I will certainly shop with GUR again and commend them to anyone seeking great service and value.
Joe In Donegal, Ireland.
10th September 2008
Brilliant service! Contacted both by phone and e-mail so that I knew exactly what was happening. Also... a great machine - so simple - up and running straight away. Thank you for a quality of customer service which is sadly lacking in many firms today. Well done!
Andrina (london)
28th August 2008
great service friendly staff
Chris Mac
20th August 2008
Thanks for a very impressive service. Fast, reliable and keeps you up to date with the progress of your order. Excellent all round.
Pauline (kent)
12th August 2008
Brilliant Service!
Peter Shipton (northants)
06th August 2008
Excellent service - Pfaff embellisher arrived within a day of ordering, with a free gift pack, and everything works perfectly. Really pleased, many thanks.
Nat Smart (surrey)
06th August 2008
Superb service. I phoned to order a replacement foot pedal mid afternoon and it arrived in the post at 9.30am the next day. Staff very helfpul. Many thanks.
Sandra (burnham)
22nd July 2008
my wife purchased her machine from GUR 3 years ago,has it serviced by them buys all her spares and would not consider going any where else,as the service is a true 5*****
John (leicester)
12th July 2008
I ordered a new sewing machine on Friday (4th July), it arrived safely on Monday morning as promised (7th). Great service; I will definately spread the word and use again.Thank you.
Dea (suffolk)
07th July 2008
This is just to say a big thank you for such great service, I received my machine and free gift pack half an hour ago. Absolutely amazed, Gift pack amazing as well, that was a real bonus. Thanks again. Wish all firms gave such good service.
Sandie James
10th June 2008
