TESTIMONIALS

Good service - item ordered was not available so chose another by telephone and also changed the delivery address.

Great Brother machine, im very pleased with my overlocker, it does everything it says and the stitching is clean with great tension mangement.
it is a bit noisy but most overlockers are so it was expected, the free arm is an excellent feature and it is very easy to thread.

Amazing customer service! Love the machine and can't wait to expand my  wardrobe. Definitely recommend GUR.

Very fast response to order. Delivery information very clear. Very well packaged and arrived without damage.
It is for my Granddaughter as a present. I can't wait to see her creations with this overlocker. She is so creative.

prompted by the GBSB programme realised did not have the stitch in the ditch foot placed this order and very promptly received my item great service

Very pleased with my purchase. Excellent service and next day delivery.
I have purchased previously which is why I chose GUR again for this purchase and will no doubt use them again.

I couldn't be more delighted. From placing my order on line to delivery the next day there was no hassle.
Highly recommended for superb 5* service.

This company are amazing, I was missing my free gift which was worth quite a bit. I emailed and within two days it had arrived at my house🤩

Considered purchase,but worth every penny bought unbranded similar item definitely not the same quality.
Delivered next Day.
Excellent service as always.
 

Very happy with this machine. Straightforward to use. Came with a good amount of accessories.
Delivery was very fast.

The goods arrived, but you sent the wrong needles, replacement arived no problem with a return label, to return the incorrect needles.

Brilliant outstanding service and quality product!
Delighted ⭐️⭐️⭐️⭐️⭐️

Excellent iron. Easy to use (I have RA and it makes my life so much easier) good instructions with it, an extra long flex. ideal if you are limited with plug sockets.
I have used GUR several times in the past and have always had excellent service from the company. Their customer service is very helpful and knowledgeable too. usually next day delivery, bonus.

I am always super pleased when I do a purchase at Gursewingmachines. They are indeed very nice people not just the odd staff. They are all nice and caring and take time to listen and do their upmost to meet my most unusual or odd requirements. I always do repeat sales because of their competitive prices and amazing customer service. It should not be like this but they are the few exceptions to the customer service I have experienced over the phone. I recommend them highly.

Telephone assistance, on several occasions, has been absolutely superb. The assistant was extremely knowledgeable and helpful. The item was delivered very promptly. I will continue to use GUR in the future

Thank you for a very useful demonstration on Whats App. Palma aswered all my questions and a demonstration which made me more confident to buy an overlocker. One of the best customer services that I have had!

Upon enquiry about suitability of this foot for my machine, the pre-sales service I got from GUR was excellent. The Husqvarna Viking Designer Brilliance 80 wasn’t listed, but I’d assumed (correctly as it turned out) that it would be category 7 like the other Designer series machines that WERE listed. The price was good, delivery swift. Couldn’t have done better. Haven’t used the foot yet as went on holiday then! Thank you team.

I received my order very fast
Overlocker feet set looks really well made and the overlocker I bought looks and seems very good.
I haven't tried out the feet yet, I cannot work out how to use them and I am hoping to find out from the company

I purchased this Jaguar overlocker to replace the one I already had, another brand, I have problems with both my hands, and I can’t bend my fingers from the middle joints, so I was having a really bad time trying to thread my other machine. Oh wow I wish I’d known about the Jaguar brand sooner, threading this overlocker is a breeze, even for me, just so easy. I did an online search and found GUR sewing machines and the price was fantastic and I got a set of extra feet too, bargain in my book.
Delivery was super quick and the machine was packed just great. I’m thrilled to bits with the service I received. Thank you GUR.

Great customer service - quick return phone calls and emails. Very happy with the advice from representative that I spoke to - very knowledgeable. New to overlockers but found this very easy to use. I have used on a few projects now and gives great professional finish. Threading is easy following the video on this site/ instruction manual and the clear colour coding on the machine. Quick delivery and good offer on threads and bag in bundle and with free feet this was a bargain. Overlocker was on sale so additional savings (especially as price went down the day after I had ordered and the company refunded the extra saving) Very happy sewer.

Brilliant company you deal with. Before buying the machine I had a few questions. My emails
were answered very quickly and I felt confident in placing my order-the machine arrived the next day. It is a super little over locker-thoroughly enjoying using it.

I was so impressed with GUR, their service is excellent. Ordering is easy and delivery was very quick. This was bought as a present and the recipient was very please. Thank you :-)

Easy to order, plenty of information when searching and ordering. Speedy delivery and very pleased with my new extension table and beads.

The buttonhole foot on my sewing machine pinged apart and I couldn't work out how to fix it so I looked online to purchase another one. The usual places were out of stock, then thankfully I found GUR Sewing Machines had one. It arrived promptly and is perfect. Thank you, GUR!

Fully satisfied with this company. I read a few reviews before ordering my overlocker. Delivery was within a few days and I had an email on the day to let me know the details. The packaging of the product was good. Arrived in good condition.
Love my overlocker, never used one before. Came with a DVD but we don’t have a player atm.
Found a utube video of a similar model which was very useful when learning how to change threads when the one’s sent with the machine needed replacing.
Would definitely buy from GUR sewing company again.
Thank you...

Such incredible service! I placed my order on Sunday afternoon and received my machine on Tuesday morning! The machine is just superb. I had a Janome overlocker for many years and with age, I found the threading becoming more and more difficult for my old eyes to see, so I treated myself to the air thread and only wish I had bought it years ago! I would highly recommend both GUR for prompt service and the Janome air thread 2000D machine!

I ordered the Janome 5270QDC on a Saturday and it was on my doorstep the following Tuesday. Everything was just as advertised. The machine comes with a large range of accessories including a quilting kit with a walking foot.
Excellent service - as expected from previous experience with this company when I bought a Jaguar overlocker.

GUR is a good company to order from. It was easy to place the order online and I was kept up to date on when my order would arrive. Another good thing is that they use DPD for their deliveries which means you will be given a 1hr slot of when your order will arrive.

Fantastic service received from GUR. I used the online chat pre purchase for some advice and everything was answered quick and efficiently. Sewing machine is as good as I expected being a quality Janome. Top service received thank you!

Fantastic service! Love,love,love my new Brother Sewing machine. Will definitely use this company again and recommend to all my sewing friends. Thank you so much!

Excellent service in every way. Machine feet were exactly as described and at a very competitive price. Delivery was quick too. No hesitation in shopping with GUR again.

Great service, phoned and spoke to Parma, gave us brilliant advice and we purchased a Jaguar Novum Supalock 488.
Arrived within 24hrs, worked straight out of box and has everyday use, and is brilliant. Because it front opens, thread is a synch. Highly recommend shop, Parma and the overlocker.

Very speedy delivery! I purchased an ex demo and it arrived ‘like new’.
Absolutely love this machine. The extra features such as auto thread trim and needle drop are such simple yet such useful things to have. I’ve already sent many hours discovering all the other features and stitches!

I have brought two machines in the last 12 months from GUR and the service and aftercare is exceptional. I had the Innov-is VQ2 personally delivered in time for my anniversary which was a lovely touch. The machine is amazing and very quiet.

I ordered 3 m of fabric, which was reduced in price. Unfortunately, GUR had just two metres in stock, and advised me promptly. Having said I would have two metres, GUR refunded the difference in price, and sent the fabric - there is actually just over 2.5 metres, probably enough for what I had in mind, so I was delighted.

I cannot fault the service provided by GUR. They delivered as promised and staff were exceptional especially Palma. I bought a Jaguar 401 to complete an existing Jaguar overlocker 489. The DQS 401 is compact and sews beautifully. I initially ordered an ex model which had a missing thread guide, it was collected quickly for a replacement. Palma was really helpful.

Good quality, service good,
Disappointed that I didn’t get small info leaflet with it to give how and ideas how to use, I’ll look on internet 😔
 

The bobbin case was a perfect fit, despite being an older machine.
The Christmas apron is beautiful and I am looking forward to making it up.
Thanks to all at GUR for great service and good prices from a very happy customer.

Amazing machine! It’s my first overlocker and I without a doubt made the right choice. So easy to thread (watch the GUR video) and use, couldn’t be happier! Amazing price too.

Great customer service; sorted out a manufacturers problem with the machine (not GUR's fault) with no quibbles or additional expense. Really quick delivery by courier.

Everything went very smoothly. We know that the delays in this time are not your fault and all is well we now have the part and I am able to get back to sewing again.
Jennie Porter

Order received in a timely manner.
I was a bit concerned when I received the part. It was a replacement for one I had broken. I called for advice. The person who answered was very knowledgeable and listened to my concerns and understood what I was asking. I was reassured and I am now back happily sewing. Thank you .

Excellent,quick delivery. Items for my janome mc 6700p arrived earlier than I expected and in perfect condition. Would definitely buy from GUR Sewing again.

My machine was a birthday present and I am thrilled with it. I have taken my time reading the instructions and learning how to thread it up. It wasn’t as difficult as I had envisaged. Today I started making an outfit for my great granddaughter and having the overlocker helps to give a more professional finish. The dvd was helpful to view before I started. The machine is quite solid and well made which means it does not move around when in use.
The machine arrived promptly and well packed. I have no hesitation in recommending GUR asa company and the Jaguar Overlocker.

The best service I’ve had in a very long time. They take time to ensure that everything is a good as it can be. Any problems are very quickly sorted.
Delivery is very fast. I really cannot praise GurSewing Machines enough.

Excellent speedy service and great communication.
Will definitely use you again.
 

After a lot of deliberation over which overlocker to buy I decided on the Jaguar 489... I love it! I've used it a few times and it's brilliant! I've even re-threaded it! There's a video in the info about the machine which shows you how to do it-very helpful! Highly recommended! 🧵🪡

I am absolutely delighted with this overlocker it is my first one and I love how easy the front is to open and use. The delivery was amazing less than 24hours!!! Definitely recommend this machine.

Amazing product so easy to use even if you were a beginner. Delivery was quicker than stated cannot fault this company service. Will definitely be using them again for other parodists. Thank you GUR Sewing.

I’m loving working with my new machines. The advice from GUR was invaluable in choosing which to buy. It’s my first time with an overlocker and just as I was told I’m wondering why I waited so long to purchase one.
Very quick delivery.