TESTIMONIALS
I purchased a Brother sewing machine on line and received delivery from the UK within 2 days! Impressed with speed and efficiency - will definitley use site again.
Louise Jordan
05th July 2010
Purchased a number of items from this seller. Excellent service and speedy delivery. Query dealt with speedily and satisfactorily. Thank you will use again
Jean Harrison From Yorkshire
04th July 2010
Thanks for your help and advice re choices of embellishers. An excellent service and very speedy delivery.
Maggie
03rd July 2010
I purchase a Brother BC2100 sewing machine from G.U.R. I requested a phoneback which was very helpful. I am very pleased with the service I received and the sewing machine.Excellent service.
Angie Lawrence From Clacton
01st July 2010
I orderd my new Pfaff sewing machine at 4pm and it arrived at 11am the next day excellent service for an excellent product
E Garnatt
30th June 2010
I have purchased a few Pfaff items now, good prices good contact and good delivery to the Channel Islands. Thankyou
Tracey Sadler From Channel Islands
30th June 2010
Briliant service from start to finish. Ordered at 3:30 thursday and it arrived 11:25 on Friday! The machine, a Brother Inov-is 10A is wonderful and puts most other domestic machines i have used to shame. The fast efficient service and communications i received from G.U.R and the courier were second to none! Definitely one to recommend!
Lesley Ward From South Yorkshire
29th June 2010
I've had a Janome since 1972, so what a joy it is to now own the Brother 2100 - it is a wonderfully easy machine to use, and lightweight too. Thanks GUR for delivering it so quickly.
Ci Munro From Surrey
24th June 2010
Great friendly service and fast delivery of my Pfaff Expression.Great price too; would use gain and recommend to others. thanks:)
Morag Hill From Alcester Warks
23rd June 2010
Ordered some sewing machine needles late on Thursday evening, they arrived on Monday morning. Was kept informed by email of the parcels progress. Exceptionally good service
Ann Etheridge From East Sussex
23rd June 2010
I orrdered my Brother BC2100 sewing machine on the 28th of May and it finally arrived on Monday the 21st of June, it was delayed due to it being named on the Which.co.uk website as one of their best buys, the shop did email to say there was a delay and enclosed a 10% discount card with the machine when they finally got them in for postage to the customers. I am very happy with my purchase and the price I received it from GUR was fantastic compared to other retailers. I would use this company again.
Wendy From Bathgate
23rd June 2010
Came into the shop with Mom today for my first sewing machine. Really helpful and friendly service and great advice, Bought the Brother XL5700. Can't wait to use it! Thanks!
Helen From Birmingham
22nd June 2010
So prompt and efficient! Was shipped mere hours after I ordered and I was kept up-to-date every step of the way. Excellent service!
Simone From London
22nd June 2010
I'm so happy!So fast delivery!!!I ordered monday and recevied saturday right to my door.Thank you so much!
Elina From Latvia.
20th June 2010
Thank you GUR for your prompt and efficient delivery of my Elna 8100 - Machine is everything I expected it to be.
Again my congratulations on your excellent Customer Services as I needed the delivery address changed to my place of work.
I won't have any hesitation is using your services in the future.
Thank you again.
Mary
20th June 2010
My new Janome arrived safely yesterday and I love it! Can't fault GUR's service. No time to say any more - I've got to go and play!!
Jilly From Perthshire
16th June 2010
I am very pleased with the parts I ordered, super-quick delivery, excellent service, Thank you! Will be the first place I look in the future!
Maria Snell From Hampshire
15th June 2010
The sewing machine is fine and was delivered quickly. My only problem was that the parcel tracking information was never updated - it said 'deliver next day' throughout.
Dave Schindler From Warks
15th June 2010
Thank you GUR for your superb customer service. Ordered my sewing machine 1 June, received it the following afternoon. The whole process was smooth, highly professional and the sewing machine itself was extremely competitively priced (and it came with a free fantastic quilting accessory kit) . I will definitely be returning to GUR for future orders. Many thanks.
Lee-ann Stubbs
11th June 2010
Ordered from France, i was worried about the delivery (condition and time). I recevied my Brother innov-is 10A machine in very good condition and only in 4 days. The Machine is exactly as described on website and with a GREAT gift pack. A BIG Thanks to G.U.R for this price offer (same machine very expensive in France).
Safiya From France
09th June 2010
Extremely pleased with my Pfaff 580 roller press. GUR were quick to contact me regarding my order and organised delivery direct from Germany which was quick and went very smoothly. I would recommend this company - nice to get good hassle free service!
R Wiggett From Cornwall
08th June 2010
I ordered my PFAFF Hobby 350P one day & received it the next.
The website is easy to use & the gentleman who took my order over the phone was helpful & friendly. The service I received was excellent,I would have no hesitation in using this company again.
Pauline Lowry From Norwich
06th June 2010
Thank GUR - great service, extremely pleased with your response to my queries regarding the perfect attachment for my Brother Sewing Machine, delivery arrived next day and I'm now off to try our my new quilting foot - fingers crossed. Will order again. Thanks
Sarah From St Albans
06th June 2010
I didn't expect so fast delivery from UK to Australia. All was smooth and easy as it should be. Thank you.
Mikhail From Australia
06th June 2010
Very quick response to my order. Everything went as promised. I`m very content whith the service and a new order is on its way soon.
Anne-mette From Denmark
31st May 2010
It was the first time that we ordered a product from UK and it all went well, thank you! The Brother 3034D works as expected and next time I won't forget the adapter for the electric connection.
Christoph From Herten From Germany
29th May 2010
Excellent Customer Service! Visited the shop to have a machine sorted. GUR KNOW sewing machines! A shining light of how to do customer service.
Chalmer Lou-hing
29th May 2010
I ordered a Brother XL-5500 sewing machine. I received a confirmation email when the item was posted. The item arrived very quickly and was perfect! Thanks GUR. Will buy again.
Rahimah Rashid From West Yorkshire
26th May 2010
Ordered Pfaff 580 Steam Roller Press and it was deleivered the next day. Have started using it and dont know how I managed without it. Brilliant.
Linda Leyland From Devon
23rd May 2010
Fab fab fab! Great price, Order progress updates and fast delivery. Ordered the Baby Lock Imagine Wave at 22:30 on Monday and machine arrived Wednesday at 13:00...want more could a woman want, very happy and WILL use this company again.
Fiona Sullivan - Berkshire
23rd May 2010
what a great service, was very impressed with the speed of delivery, excellent.
Susan Mclaughlin From N. Ireland
21st May 2010
Great machine (Elna 2300) started working straight from the box without having to tweak tension etc and super fast delivery. Friendly staff and the most competitive price I found on the net
Flossy Mable
20th May 2010
ABSOLUTELY FABULOUS PRICES! ...So good in fact that I bought loads of extras and even bought ANOTHER machine for my mother. That and the opportunity to discuss the finer details with Mr (Very Friendly and Highly Flirtatious) Machine Expert, made it a great personalised service!
S Man From Warwick
19th May 2010
Product, quality of service, knowledge base & speed of delivery - ALL second to none! :D
Shaila
18th May 2010
Product, quality of service, knowledge base & speed of delivery - ALL second to none! :D
Shaila From Warwickshire
18th May 2010
i will be using G.U.R it is a very good site and very good value and postal charge to ireland ie the cheepest on internet. im still waiting for my order but im sure its the post. regards Anne (Dublin
Anne Jordan From Dublin
16th May 2010
Super fast delivery...the best deal i got over the internet! Remarkable service...next day delivery!
Mohammed Kola From W Yorkshie
15th May 2010
A very quick and efficient service. The Digitizer Pro/MB Video Guide is excellent. It is far more helpful than the book that came with my Janome11000. Its slow and detailed instruction is just what I was looking for and it was easy to find, thanks to G.U.R.
Rose Burrows From Birmingham
15th May 2010
This is the first time I have used G.U.R., it certanily will not be the last. I found the website very user friendly and the service very efficient and friendly. Thank you all very much
Mair Dowell From Denbighshire
13th May 2010
Excellent service. I found Website easy to use and I received a confirmation email when the item was posted.
The item arrived quickly too! Thanks GUR. Will buy again.
Rebecca Rodd From Australia
12th May 2010
Good, easy to navigate website. Prompt and efficient service, despite my having made an error in entering card details. Will certainly use GUR again, soon!
Jenny Mcdonald From S. Yorks
06th May 2010
Once again brilliant friendly service from GUR,nothing is too much trouble for them to deal with that's why I have kept coming back over many years, the after sales service is great, thanks to you all.
Christine Bevan From Ireland
28th April 2010
Very fast service with my Flower Stitcher, and then, it din't fit my Janome 6600!! When I phoned, I got very helpful feedback, including taking it back. It now works very well on my Bernina 1015, and I am stitching in happy circles!!
Thanks G.U.R.
Annie Macmillan, Tyne And Wear
25th April 2010
I ordered my machine at 09:55pm on the 13th April and it was delivered at 08:20am on the 15th, now thats what I call service ! I am really happy with my choice. Thank you.
Norma Pallot From Wiltshire
20th April 2010
Hello,
Please allow me to let you know my entire satisfaction . As well of the device (sewing machine) as the way of delivering.
Regards,
Monique Ouwerling
Ouwerling From France
20th April 2010
Ordered on the internet on Monday, delivered Tuesday! Delighted by quick service and immediate answers to queries. Great machine, very happy with everything.
Joan Harvey From Peeblesshire
19th April 2010
Bought a Pfaff Select 4.0 IDT, Very quick delivery and very polite people. If I need a other one, I'll come back again. Thanks from the netherlands.
Henk De Jonge From Netherlands
19th April 2010
Good website, easy to navigate. Item turned up very quickly and is just right. Thank you
Sue Rowe From Gloucestershire
18th April 2010
Very prompt service. I ordered a Brother BC 2500 and the delivery to Spain, Barcelona took about 12 days. I am really happy with my choice of sewing machine and supplier.
Valentina Gheorghica From Barcelona
13th April 2010
I recieved my embellishing needles very quickly after purchase, work wonderfully thank you for the fast delivery
Tammy Ludders From East Yorkshire
12th April 2010
