TESTIMONIALS
Thanks for excellent service, my sewing machines arrived the following day. The delivery time slot is excellent! It's a christmas pressie but couldn't wait..:-)
Many thanks, I can recommend your company!
Sharron T.
23rd November 2010
Excellent service and brilliant communication regarding delivery and loved the one hour time slot, will order with them again. Product not yet opened as is a birthday present but have been told that it is an exceptional buy. Many thanks!
Christine H
22nd November 2010
Fantastic service, my new overlocker was delivered the day after I ordered it on-line. I am one happy bunny with my new toy and will order from them again - many thanks GUR :)
Anny
22nd November 2010
Excellent serice, really pleased, super fast deliver. Good communication re delivery, really appreciated one hour delivery slot notification and machine delivered on time. Many thanks :)
Gemma
22nd November 2010
Excellent service, value and delivery. I ordered at 2pm and it was in my hands by 7.45am the next day.
Francis Saunders
22nd November 2010
Machine never arrived though a refund was promptly arranged. I think testimonials should reflect all aspects of the service, so I hope this will be printed.
GUR Respone: The machine was not delivered due to a mistake with the courier company, as you are aware we tried our very best to sort the issue as qucik as we could for our customer however you decided you would prefer the refund therefore this was arranged for you. We sincerely apologise for the mistake on the courier's behalf and we hope is well.
Mary Keeble
21st November 2010
I am from Romania and my overlock machine arrived within four days. Thanks for a quality service and speedy delivery. I recommend it!
Isabela
21st November 2010
great service got my sewing machine on the day i was to get it in perfect order . all on line services should take a leaf out their book. highly recommend them
Anne Jordan
21st November 2010
fantastic machine seems to do everything ,not had chance to try everthing yet Gur Service fantastic from ease of ordering and ONE HOUR delivery slot next day ,no need to wait in allday .THATS WHAT I CALL SERVICE
Jennie Dale
21st November 2010
This is how online shopping should work. Promt delivery, good value, exellent service. Well done G.U.R
Pat Finan
20th November 2010
Machine never arrived... but refunded promptly. Very disappointing as had to order elsewhere.
Mary Keeble
19th November 2010
Sewing machine arrived vey quickly and in perfect order. Very good value and excellent service
Mrs B From West Sussex
18th November 2010
Straight forward ordering process, very prompt delivery and an excellent product.Highly recommended !
Nick & Pat
18th November 2010
Our item purchased was delivered next day and has been a godsend. You cannot be faulted, in any aspects of customer service. Highly recommended.We shall use you again without question.
John And Jane
15th November 2010
Excellent service, value and delivery. Need I say more?
P.s. Will unhesitatingly recommend you to friends.
Val Baker
15th November 2010
Very friendly and helpful service. Machine arrived quickly.
Thank you for an excellent service.
Miss Akhter
15th November 2010
What can I say, A Star service from an A Star company. Spoke to a really friendly well informed gentleman called Billy who came highly recommended from a friend who made the whole process really easy. Looked at other companies like SMD and Cooper's sewing and am so happy I bought from GUR. I've already spread the word to my friends. Keep up the fine work Billy and friends.
Mr Waimann
14th November 2010
Very good service. Quick and reliable - highly recommended!
Dennis
14th November 2010
This machine is magic! It's super fast and does the job like a pro. The service was very quick and I couldn't fault it. Def recommend.
Lenny K
13th November 2010
Perfect delivery to the netherlands. Very fast.I received the product within a week.
Hilda Megens
12th November 2010
My Janome coverstitch foot arrived in the US just one week from the day I ordered it. Fantastic service, and a great price!
Jill; Kansas From U.s.a
11th November 2010
Fantastic service as usual, My overlocker broke and i had 2 jobs i just had to get finished, I rang Palmer at 2.30 0n Wednesday and ordered a new overlock machine,It was delivered by 1.45 next day.
How's that for brilliant service, Thank you GUR,
Elaine B
Elaine B
11th November 2010
10th November,my new sewing mashine arrived to day,it was wrapped up perfectly with a small
fine tinbox as a present.
Thank you.
Bernice
10th November 2010
Ordered sewing machine, it was quick & simple and machine arrived within 2 days. Perfect.
Bob Foulkes
10th November 2010
Ordered embelisher and it arrived PDQ and free delivery to Shetland!First class service.
Jim Dickson
09th November 2010
Ordered the machine on the wednesday morning and it arrived the following day before 12pm. Great service and the machine is ace!! Many thanks
Richard
08th November 2010
ordered a sweing machine for my girlfriend as a christmas present. FANTASTIC service!! the machine arrived in fantastic condition and only 2 days after I placed the order. I would definately use this site again.
Luke
08th November 2010
Ordered my sewing machine Thursday afternoon and it arrived Friday before 9 am- Brilliant. Loving my Pfaff select 4.0 IDT sewing machine!
Hannah
08th November 2010
What a fantastic service everything that was promised - well packaged and quick delivery. Thank you I will be back!
Laura
08th November 2010
Very big thanks for quick and reliable service! Machines are fantastics!
Kersti
07th November 2010
Delivery was Very Very Slow, well over a week from order to delivery, poor customer service, Still not resolved the postage issue, where they failed to pay for postage so I had to pay Royal Mail just to be able to collect my parcel, will NOT ever use them again.
GUR Sewing Machine's Reply: Firstly we would like to take this oppurtunity to apologise for our mistake. We would also like to highlight that not only was a full refund given for our postage charge of £4.00 but also a refund was given for the postage charge's inccured by the customer which Royal Mail applied. We would like to state that in the few case's when mistake's are made when processing order's we at GUR we continue to endeavour to provide the best possible solution that we can offer together with first rate customer service.
Mike Bateman
06th November 2010
The machine arrived very quickly, in France! It is a great sewing machine and I am delighted with it. Excellent service, many thanks!
Maggie Everton
06th November 2010
Great to deal with, excellent service, very fast delivery and the hour time slot was appreciated. Thank you
Gwyneth E Smith
06th November 2010
Great item really good quality and fitted in seconds. Many Thanks for a quality service and speedy delivery!
Joffie
05th November 2010
My new machine arrived last week. Cannot fault the service and delivery, Well done!!! Will use this service again.
Tina Loveland
04th November 2010
Thanks for a quick hassle free delivery, my machine is serving me well and I could not be happier with it. Highly Recommended
Susan Kendell
02nd November 2010
Very quick delivery (to Denmark) Will order from you the next time. And very cheap next to Danish prices on overlockers!
Heidi Hjoerringgaard
02nd November 2010
Service could not be better. I couldn't believe how quick the delivery was. I will be very happy to buy from you again
Margaret A Turner
01st November 2010
Fantastic, prompt delivery and good service when I needed to check something on the phone with you. I'll definitely recommend your company and will hopefully be back to order some more. Great price too. Thanks!
Buyer In France
01st November 2010
Brilliant fast delivey; even received an email from rthe courier first thing in the morning to give me a one hour slot during which delivery would take place. Best price I could find for the sewing machine, which with the free gifts makes and 3-year collect from home warranty, it super value for money. The machine is a Christmas gift for my teenage daughter, so is still in its box, inused.
Ernie Hobbs
31st October 2010
Delivery excellent machine better than expected, and the price brilliant. I will certainly use your company again
Thankyou
John Howells Stockton On Tees
31st October 2010
Great Service, really impressed with prompt delivery even as I changed the amount that I required it was posted without any problems. Will definitely use you in the future.
Mrs Kath Senior
31st October 2010
delighted with prompt delivery of sewing machine attachment to me in Spain.
Thank you. Look forward to future business with you.
Maureen Hicks
30th October 2010
What fantastic service! Order placed on Sunday teatime was delivered on Tuesday morning.Staff were brilliant when I phoned with a query, I'll be very happy to recommend GUR to others.
Anita Ball
30th October 2010
amazing service. Ordered my sewing machine Monday morning and was sewing by Tuesday lunchtime! Delivery was excellent - the courier specified delivery to within an hour. I would thoroughly recommend GUR
Hilary
30th October 2010
Excellent Service! Staff was very friendly and helpful when called to just enquire. And when later ordered online the communications were prompt and regular thru out dispatch process and the delivery was as promised next day!!
Subodh
27th October 2010
This is the second testimonial I have given the first was when I received my Brother BC2100 sewing machine. Once again the service was excellent.
Mrs Marilynn Gillespie
26th October 2010
Fantastic service ordered early morning and received goods next day, what more could you ask for, had a small problem ordered two by mistake phoned up and spoke to an actual person instantly, who could not have been more helpfull in all a very pleasant experience. Hope overlocker is has good as the people selling it.
Christine Shaw
26th October 2010
have looked at many web sites, can not compare any with gur,gur is very reliable, very prompt delivery, and prices are very reasonable, good communication, will have gur in my favs on my pc, will order again and again from them.
Leigh
24th October 2010
It has be a pleasure dealing with G.U.R. from the very begining. Palmer has been so patient and has answered all my many questions. So thank you Palmer. My sewing machine was dispatched on the Wednesday and I received it just before 1pm the next day. Fantastic service. I would definitely recommend G.U.R. Sewing Machines.
Simon D
23rd October 2010
