TESTIMONIALS
The delivery service was so fast; very impressed that we were given an hour slot that the company kept and kept up to date with delivery. The price was unbeatable, I tried to get a better deal but no one in this country could even match it. Will defiantly purchase again from G.U.R.
J Hooker
21st December 2010
I purchased 2 Bobbin storage boxes.Excellent,and a fast delivery.
Ivan Stubbs
21st December 2010
I have a Brother XL-5011 sewing machine.Looking on line i couldnt find certain attachments i needed for my uni course in textiles, on calling the service departement they advised me machine x5005 was compatable with mine, and it had the fitments i needed. They sent me a link and i was able to order and pay on line. I received the goods a few days later, excellant service. Thank you very much.
Marta
21st December 2010
Couldn't agree more with previous four writers. Made last minute decision to buy machine for daughter at the other end of the country. Didn't think I had a hope of it arriving till 2011 and it was delivered exactly on time the NEXT DAY The best service ever. Well done!
Margaret Russell
21st December 2010
Whilst the country has been in chaos this does not seem to have affected G.U.R one bit. I ordered the machine at 3pm on weds and it arrived at 1:15pm on Thursday! Remarkable service and excellent communication throughout, I was informed of my order's status 3 times before delivery, once on receipt of order, on confirmation and on dispatch, even emailed to tell me what time it would be delivered to within an hour!! And guess what? It arrived on time! Really can't praise you enough, my best online shopping experience ever. Thanks.
Richard Adams
20th December 2010
Great customer service. Like various other people on here I ordered and was advised item was out of stock and may be 10-14 days, then 2 days later another email saying stock was in and it was being shipped, tracking number provided so I could see progress, 2 days later it had arrived. Would recommend this company as they are helpful, courteous and offer good communicaton.
Rob B
20th December 2010
Brilliant service from start to finish easy to use web site and delivery service, full marks all round.
Alan
19th December 2010
Website order progress information excellent. On time fast delivery at a time when lots of other organisations were having trouble because of the weather, was a relief; given Christmas was fast approaching.
Chris
19th December 2010
Great service, easy to place the order and they delivered on the day I requested. Really happy and would recommend. Excellent.
Mike
18th December 2010
Easy to use website to place order. Good communication about minor delay on delivery, so no issues. Machine collected to speed up - excellent machine, excellent price. Would recommend to others. Happy customer!
Toni Anderson
18th December 2010
Bit weary of using a site i had not heard of before, but what great service. Placed order received confirmation, then was told it was out of stock and would not be back in for a few days the goods arrived as promised to me. Would use them again and also recommend to friends and family
Don Elmer
14th December 2010
Must have to delivered this on the back of Shergar it came that quick!! great service thanks again
L Johnson
14th December 2010
Sewing machine arrived safely in less than a week to Denmark, wauw. At almost 50% of the retail price in DK that's a bargain.
T. Berg (denmark)
14th December 2010
I was impressed with the speed in which my machine arrived. Thank you.
Mrs Eversham
13th December 2010
Excellent service. I specified a date for delivery and it arrived at 9.30am. Would definitely recommend to friends
H Bertels
13th December 2010
Bit weary of using a site i had not heard of before, but wow! what great service. Placed order recieved confirmation, then was told it was out of stock and would not be back in for a week. Next day recieved a phone call saying stock had arrived and when could they deliver this to me. Would use them again and also recommend to friends and family.
K Smith
13th December 2010
Great service, prompt reply to any queries and goods arrived next day. Excellent, would use again.
S Neilson
13th December 2010
Just fantastic service. The goods arrived next day, and the price was better than anyone. Think my daughter will have hours of ' making stuff' on her Brother Sewing Machine
Chris Roberts-bull
13th December 2010
Extremely happy with my purchase of Stitchmaster steamer XR8RW2. Excellent speed of delivery considering the weather. Really impressed with the price, actually cheaper than my steam generator. Also love the space saving aspect. Would happily recommend.
Susan Beattie
12th December 2010
Once again excellent servica and communication, very impressive, I would have no hesitation in buying from you again.
Gwyneth Smith
12th December 2010
I ordered a Pfaff Hobby 1142 on 5th December. It arrived the next day. I am so impressed with your service, especially in those awful winter conditions. I will certainly buy from you again.
Mrs C Bishop
11th December 2010
Many thanks for sending my order promptly. I would be happy to use your service again.
Chris C
10th December 2010
Great service despite the weather conditions.The sewing machine I bought replaced my old one,happy with my purchase and the price.
S Barrow
08th December 2010
Excellent and prompt service. Given the weather with snow all around I was expecting a delay with our order. Arrived within a very short time and everything was there as ordered.
First rate. Do business again. Happy Christmas to you all - BC
Barry Cant
08th December 2010
Fantastic service and prompt delivery. All very convenient, via you website. Ordered machine Tuesday evening, machine arrived Thursday afternoon. Couldn't be better. Thank you so much will deal with you again. Happy festive season to all.
Pat Sephton
06th December 2010
We have recently bought a Janome J3-18 sewing machine as a Christmas gift for our daughter - so it is still packed in its box. However, it is identical to the one my wife has and she is more than happy with its performance. And we were amazed and delighted at the efficiency of the ordering system and prompt delivery, especially given the extreme weather conditions - so thank you and well done GUR!
Paul Judson
06th December 2010
Package arrived safely, Christmas present for my daughter, appreciate your concern.
D G Scott
05th December 2010
I purchased an 1034D overlocker it arrived 2nd December im delighted with it even got a few extra feet with it for free which was great as they can be expensive to purchased . when i purchased it i was told it would be delivered 2nd december i got the same day . my mother purchased a brother innov sewing machine last month she said the the same great service she still has her older brother sewing machine still going well she bought a lot of accessories for it from G.U.R. We would recommend them to anyone . Aoife And Anne
Aoife Jordan
05th December 2010
After having some problems with our credit card, we got email support from G.U.R., then money went through, on the same day machine JANOME 1100D were shipped to us, we´ve received it here in Germany 3 days later. Everything fine, excellent service and communication. Thanks.
Dittmar Knollenborg
05th December 2010
I have never bought from GUR before the service was excellent delivery turned up as stated will definately recommend you to others
Alexandra Smith
05th December 2010
Having bought from GUR before I had no hesitation in buying my Janome 350e embroidery machine from you. The free digitiser arrived the next day and the machine the following day.Excellent service, thank you.
G Harvey
04th December 2010
An excellent ordering service.
I was kept well informed on the progress of the order, and there was a swift delivery service. Brilliant.
Mrs H. Shaw
03rd December 2010
i purchased the Overlocker far a Christmas present for my daughter, who is currently at University in Epsom studying Fashion & Design. I purchased the Brother model as I have a Brother sewing machine myself and I am pleased with the quality. i am sure my daughter will love this machine to help her with her work/career.
Elaine Wallbanks
02nd December 2010
The machine was delivered in good time and in the snow! The courier was friendly and the telephone service was too. I would recommend them to anyone
L Antwis
02nd December 2010
Excellent and friendly service despite the slight hiccup on delivery which was sorted out very efficiently. Great to have a delivery time that was spot on.
John Davies
30th November 2010
Fantastic service! I called at 2 pm and advised if order placed before 2.30 pm it would be shipped that day. So I placed the order on line at 2.15 pm and it was delivered by noon the following day! Many thanks for a really fast service.
A Johnson
30th November 2010
Great support, care and advice given when ordering. Prompt and easy delivery. Thank you.
S Patel
30th November 2010
As it is a Christmas gift I have not opened the box. But once the order was placed the machine was delivered very quickly. I will post more after christmas. So far - very good
Stewart Cassidy
30th November 2010
I have been a customer of G.U.R for over 10 years and have bought four machines off them, their service is excellent, and can't be faulted. Thanks Parma.
Sue Westwood
29th November 2010
very helpful info given over phone, fast delivery of machine - can't give any info on machine as it is a gift for my daughter to be opened on Christmas day! Thank you!
D Anderson
29th November 2010
I am very happy with the sewing machine & the service from you was very good. I would not hesitate to recommend you to other people. Thankyou.
Yvonne Copeman
29th November 2010
Excellent prompt service. The machine is a Xmas present from my husband and so unfortunately, I cannot see it until Christmas Day!! I will be happy to use your good service in the future. Thank you.
Barbara N
29th November 2010
Thank you for good and prompt service. The needle plate, I ordered, arrived in good time and in excellent condittion. I will be happy to us your company again, in the future.
Lesley Gainey
29th November 2010
I'm very happy with the service from you and would recommend you to my other sewing friends. My order arrived quickly. Many thanks.
Cheryl Bell
27th November 2010
My Brother XL5700 SE works perfectly well, I'm a very happy customer and I would recommend this company for a good service. I really like the fact that G.U.R. informs about delivery time. Well done!
Tomasz M.
25th November 2010
Good price,good service and quick dispatch. Well packed. Highly recommended.
Karen Woodcock
25th November 2010
Product was described perfectly (control pedel) excellent price as other companies sold the lead sepratly but yours was included in the price.will use you again.
Jean Halford
25th November 2010
The service was excellent , very good to be told an approximate time too . Have not set up machine yet as a christmas present for my daughter .
Sheena Summers
24th November 2010
I am so impressed with my Pfaff Hobby 350P (D) embellisher. It was a D rated machine so I was not quite sure what this exactly meant. It would be helpful to put the different grades and what they mean somewhere on your site. I had used GUR before so I was delighted when I opened the box and there was not a scratch on it. A Bargain! Thanks a 'GUR'EAT service!
Shona Dunfermline
23rd November 2010
I would rate the service that you offer as outstanding. I was kept informed of the delivery time and this was met exactly. Excellent machine and a good price; I have no reservations in recommending your company.
Richard Hampshire
23rd November 2010
