TESTIMONIALS
The piping foot, which I ordered, arrived promptly. Very good service.
Jacqueline
16th January 2011
Excellent service,product exactly as described. Will certainly shop again.
Val Harper
16th January 2011
i ordered a brother sewing machine one day and received it the next-excellent service.
Mrs J. Aron
16th January 2011
I bought an extension table and a couple of sewing feet for my Brother machine. The price was good and the order was delivered in two weeks. Well done GUR
Teresa Felgueiras
16th January 2011
As usual, service impeccable. I can't praise G.U.R. high enough and recommend them to all prospective customers.
Mary Bamber
16th January 2011
I bought a ruffler foot for my Janome machine. GUR offered a very good price. It was easy to order and delivered quickly. They are now on my favourites list. Well done GUR.
Ann Harris
15th January 2011
The best! I had prepared my own shortlist of machines before I phoned GUR for their opinion which was so well informed that I asked what they considered best. The machine was delivered within two days and is a joy to use.
Paula Lawton
14th January 2011
Fantastic prices, brilliant communication & excellent service. Thank you G.U.R X
Keira Mitchell
13th January 2011
Fantastic service from GUR...friendly, very helpful and my new Brother machine arrived the very next day! Highly recommend, Thank You.
Diana Gilmartin
13th January 2011
I was amazed at how quickly my machine was delivered to me! The delivery man walked a long way up an icy lane to get it to my house safely, and was still cheerful. Well done GUR on your choice of carrier and speed of order- thankyou.
Linda Till
11th January 2011
very pleased with my goods, and a very speedy delivery. will definitly do bussiness again. well done, and many, many thanks
Lynn Griffiths
11th January 2011
I ordered a Brother 1034D on the 5th of Jan and was at my door in Ireland on the 7th!! Fantastic service. The machine was threaded and ready to go and have been enjoying it every day since. So far I find it a very easy machine to use and dependable but only time will tell. THANK YOU VERY MUCH. Your excellent service, very helpful staff, and very good products is so very much appreciated.
Loretta
11th January 2011
The service was excellent - swift despatch and good communication. Was very impressed and would recommend to friends and use again.
Fiona
10th January 2011
excellent service, delivery very prompt
Edna
10th January 2011
I found what I wanted (a bobbin winder band) only a small item and it was delivered really quickly. Will definitely use this company again.
Pauline
10th January 2011
i was very impressed with the speed of delivery and even more impressed when i found out how close they are to me so in future I will be going into the shop itself as I found that they sell absolutely every thing I need for my dressmaking
Susan Daniels
09th January 2011
thankyou very much for a very good service,I will be using u again
Anne Alexander
09th January 2011
Excellent service. I ordered just before Christmas but despite the snow it still arrived the next day as advertised. Well done!
Mike Paley
09th January 2011
It was a pleasure to shop with
G.U.R.Sewing Machines,because it went so very uncomplicated,professional, with a lot of information, what exactliy goes on with the parcel and everything went quick, even if I was waiting for the parcel in Germany and it was christmas !
I would like to thank all the people who are working for that compagny and will recomend this compagny.
The sewing machine is also in a perfect condition !
Thank you very much !
All the best from Germany!
Nancy
08th January 2011
Brilliant service right from my first phone call to a query I had after the sale. I would thoroughly recommend G.U.R. to anyone looking for good prices and a hassle free experience. Thank you G.U.R.
Lynette
07th January 2011
I must be the unlucky one... Despite being told my parts were in stock and were to be despatched next day, Christmas came and went, so did New Years. Rang and was told one of my items was actually out of stock but had come in that day. Would be posted 1st class and would be here 4 Jan..BH in Scotland so expected it 5 Jan. Still waiting.... no communication at all from GUR. not a happy customer
Tracy
06th January 2011
I have been very impressed with the the whole shopping experience from G.U.R Sewing Machines. The price was great, the emails were quick and informative, and when I called with a question about the delivery, the gentleman I spoke to was very helpful and polite. My Babylock embellisher arrived promptly in the time slot that I had been allocated. I will definitely be recommending the site to friends. Thank you.
Jane
06th January 2011
I have ordered my overlocker more than one week ago and sent an e-mail to the customer service : no news/answer at all! I do not know if my order is on its way to me or anything else. I am quite disapointed...
Pauline
05th January 2011
My order arrived quicker than expected. I was delighted with the service and will definitely use this site again. I highly recommend it.
Tricia
04th January 2011
I ordered a Janome Embellishing machine on the 23rd December which was delivered on 28th December, EXCELLENT service as I was only expecting it to be delivered after the Christmas/New year holidays.
Sue Suffell
03rd January 2011
Within a week I received my Janome Coverpro in Spain. Everything was in excellent condition and the machine works fine. Thank you and best wishes for 2011.
Yolanda
03rd January 2011
Ordered my machine on 26th December and it arrived on 30th December. Excellent service thank you.
Heather
03rd January 2011
I ordered a sewing machine for my daughter in Windermere. It was delivered the next morning. What fantastic service as I am in South Africa. Thank you for your excellent service.
Gloria
03rd January 2011
Very quick delivery of item ordered recommend 100%
Mrs Rendell
03rd January 2011
Many thanks for swift delivery of my overlocker when ordered just before Christmas-in spite of extreme weather conditions nationwide. Also best price I could find for this model on the web-now looking forward to using. Highly recommended service thank you!
Mrs A M Machin
30th December 2010
Fantastic service, really fantastic. All the glowing testimonials below are truly deserved. Ordered a week before Christmas but had a slight hiccup with stock. Had a brief telephone conversation with the nicest, most professional GUR employee, who deserves a raise by the way, and problem solved. Machine arrived at 9.30am on the morning quoted. Outstanding, considering the weather. Very pleased with my purchase. Would not hesitate to recommend you to friends, in fact I would force them to order from you ;-). Keep up the very high level of service. Thank You again and have a Happy New Year
Joe - Ireland
29th December 2010
I cant believe how quickly my machine arrived .I just love using it .Well done ,will use you again.Thankyou so much
Pauline Hodges
28th December 2010
we must say the xl5500 is a brilliant machine and a very friendly delivery person as well. got it before the day l actually needed it will order again in future thanks.
S.jhita- Wigston,leicestershire
27th December 2010
I ordered a week before christmas and it was at my door the next day. Absolutly brilliant. Thank you.
Bedford
27th December 2010
Great item just what have been looking for, and the service was great onley 2 days to get to me and with the bad weather well done all and thank you
David Trenfield
27th December 2010
Excellent communication - problem with stock and then weather were dealt with promptly and efficiently. Can I suggest though that at Xmas machines are wrapped or put in plain boxes - my daughter ended up signing for her own present - the box had a large picture of a sewing machine on it :-(
Jackie
26th December 2010
Je n'aurai jamais cru la recevoir avant Noël, surtout avec les problèmes de neige ici en France !! Bien emballée, avec la housse en cadeau ! Bravo et merci ! Je recommanderai ce site :)
NB: notice à télécharger en français + prise alimentation à changer donc ce n'est rien vu les 110 euros économisés par rapport au prix en France !
Carine
26th December 2010
Speed of delivery wsa excellent, despite the snow and my late order it arrived well in time for christmas. Thank you
Angela
26th December 2010
First class communication - within an hour of placing my order, I had confirmation of despatch and a PDF of my guarantee. Snow caused courier delays of 3 days, and although the courier tracking kept saying delivery would be that day, (my sewing machine bounced around Kent for 3 days in the van, and I stayed in all day for 3 days waiting for it!), G.U.R. was excellent at responding to my emails enquiring about delivery and contacted the courier to find out what was going on. The Brother machine arrived and is absolutely great - despite feeling like something out of a cracker compared with my 1985 tank of a machine, it is a dream to work on, and I am now catching up with unfinished sewing jobs. I used the Which? best buy report in the current issue, and have no regrets at all. The automatic needle threading is a bit tricky, but I will keep practicing. The price was the best on the internet - I saved £80 by buying from G.U.R. rather than from my local shop. I can thoroughly recommend G.U.R. if you are reading this testimonial with a view to ordering from them.
Alison
26th December 2010
Thanks for a fast efficient service. The attachments will add to my hours of sewing pleasure.
Gill Holloway
25th December 2010
Hello and thank you for your brilliant service and delivery, 2 days and it was here, great other mail orders Iv requested are still on there way. keep up the good work and have a great xmass and a better new year, thaks again david
David Trenfield
25th December 2010
My order for accessories took 10 days, due to the weather of course, but my first enquiry email wasn't answered.
Previous to that I ordered a Pfaff sewing machine from an extremely helpful staff member, this arrived in less than 24 hours!
Maureen Knight
23rd December 2010
Good communication regarding stock and delivery. Delivery details emailed and item arrived exactly when stated. Very good service.
Valerie Hillman
22nd December 2010
Pleased with prompt notification and update on progress of delivery. The weather was very bad so received the item 1 day late but needed to chase up Interlink twice to get updates on delivery
K Riley
22nd December 2010
I loved my item and the delivery was very fast,what a super service.
Muneni
22nd December 2010
Exceptional service, unusual in this day and age. I Made a mistake on the delivery address and they confirmed via email that they had corrected it. Very reassuring!
Wendykane
21st December 2010
se pur di pochi giorni di ritardo, "credo non dovuto da voi". Il trattamento e stato molto buono (treatment and was very good). un buon natale e un meritevole anno nuovo.
Ramirez Vicky Mirella
21st December 2010
excellent service and very speedy delivery considering the state of roads and the time of year
Broom
21st December 2010
Very impressed, fast delivery, good communication. Will definitely use again.
Angela
21st December 2010
item i bought is for a present. this item could not be found anywhere else. very fast delivery in the christmas rush and bad weather. will use G U R again.
Scoobs
21st December 2010
