TESTIMONIALS
Fantastic!! My new machine arrived less than 24 hours after I placed the order.
S. Knight
28th November 2011
Unbelievable service. Ordered on a Sunday evening. Delivered on Tuesday. Found to be damaged in transport. Replacement delivered on Wednesday and damaged one collected. Where-else will you get such service all within three days? As I say, brilliant!
D. Clare
28th November 2011
The service was faultless, Item arrived the next day, would recommend G.U.R without any problem.
Douglas Bowen
28th November 2011
Amazing service. The item ordered arrived the next day. Thank you
A Wardlow, St. Augustine's School
28th November 2011
The speed the spare blades for my overlocker arrived was second to none....excatly as ordered...Brillaint thanks
Hazel Howard
28th November 2011
There was a slight confusion over my original order but your staff were amazing and quick at sorting it out. Great service A*
Artisan Jewellery
28th November 2011
Excellent customer service, and fast efficient delivery, at last a company that knows what that means.
Wilf Seabridge
27th November 2011
Excellent. Free delivery of my sewing machine to the Netherlands. Arrived within a couple of days. Faster than our mail usually does. will use the company again.
Amanda
25th November 2011
Thank you for the excellent service and very speedy delivery. I am very pleased with my Polti stream cleaner.
Margaret Burns
24th November 2011
I ordered a sewing machine for my daughters christmas pressie..it was despatched and recieved quickly, although they didnt deliver to delevery address, it was soon rectified...would buy from them again.. :)
GUR Response: We would like to take this opportunity to apologise for the mistake regarding delivery, we hope our efforts to rectify the problem helped in some way.
Jackie Edwards
24th November 2011
Thank you so much for the incredibly quick despatch of my order for Brother bobbins and a quilting foot. I was surprised and delighted to receive them the following day and will happily recommend your company to everyone. Delighted!
Deborah Mckenzie
23rd November 2011
Just wanted to say what a great service. Needed new needles, they came by return post.
Fast and efficient.
Many thanks.
Alan Wignall
23rd November 2011
I'm so happy with my new Janome 1600PQC and with G.U.R. service! My order got to Portugal very very quick! I'm definitely a G.U.R. happy client!
Vanessa
23rd November 2011
Hello! I haven’t clicked on any links yet as I haven’t unwrapped it! It’s for my daughter’s Christmas present but we shall be ‘having a go’ with in as she comes for an early Christmas mid-December as she is on call over the Festives and cannot be with us.
Delivery etc was all good and very quick; everything arrived in one piece at least!
I can update further once the machine has been ‘unwrapped’.
Kind regards
Linda Stephenson
22nd November 2011
thanks very much for your help with buying a dog foot feed for my elna. My daughter in law a keen quilter, is coming over from New Zealand soon and asked if I had one so she ould do ssome sewing while she is here. I got helpfuladvice on the phone from you, and the foot arrived about 3 days earlier than i had expected thankyou and happy christmas
Carol S
22nd November 2011
I ordered a machine for my daughter who lives in Italy on a Wednesday and she got it the following Tuesday morning. I spoke to Gur in between times and found them very helpful and efficient.I'm sure the machine will live up to her expectations¡
Cristina 22nd November 2011
22nd November 2011
I was really impressed with the price and the amazing service I received will definitely recommend your service's to other's
Barbara Biddle
21st November 2011
Fantastic service, machine delivered within 48 hours of ordering and on the hour stated.
Its a Christmas present so has yet to be tried out but seems good value for money.
S Scott
21st November 2011
Many thanks for the 5* service
for the brother 2500.The machine has been well used since arrival.
Barbara Lampkin
20th November 2011
Very quick service of a very specific small part for my machine. Ordered one afternoon and delivered the next day, can't ask better than that
Chris Dalton
20th November 2011
I would like to say what a good machine and price and what excellent service delivered on the day and the hour stated.A+++
Alana Rogers
19th November 2011
Very quick service and delivery. Great value too! My daughter will be delighted on Christmas morning!
I Moir
18th November 2011
It's a first class service from start to finish, Thank you to all i am so pleased .I am one happy custermer.
Andy York
16th November 2011
First class service - arrived rapidly & the feet for my 47 year old Bernina work superbly.
Not the first time I've shopped with you & it won't be the last.
Yvonne Autie
16th November 2011
Brilliant service! A company that looks after it's customers...how refreshing! Many thanks.
Dana S.
14th November 2011
Needed the feet quickly and golly they were there immediately. I was very impressed
Felicity Elphick
14th November 2011
Products arrived quickly but they were sent to my billing address and not my requested delivery address.I ordered a sewing foot and some bobbins. The bobbins are of a lesser quality than I expected and do not appear to be genuine Brother bobbins as they differ from the product received with my sewing machine. I placed my order with GUR as I thought they supplied genuine Brother products.
GUR: we buy all our spares of Brother head office in Manchester, if customers want to be assured they are alway welcome to contact head office to confirm if these are genuine parts or not
Katherine Robinson
14th November 2011
Lovely machine, well pleased with the product, service and packaging/delivery. Well done all at GUR. Bought for my daughter who hasn't tried it out yet, but I'm sure it'll be ok.
Alwena Williams
14th November 2011
Delivery very good. Free gift box damaged. (Madeira threads)
Unable to comment on machine as it is a Christmas present but appears to be OK. DGW.
D Whitehead 14248
14th November 2011
Thanks for the quick delivery GUR. I bought a sewing foot as part of a christmas gift and the pricing is very competitive, so thanks
Kathleen Smith
13th November 2011
It is always a bit risky placing an order via internet, especially if you order it from a company in a foreign country. Compliments must be given where compliments are due and G.U.R. deserves the biggest compliment there is. I can recommend them very highly and can assure you that if I ever need anything again, I know where to place my order. Thanks G.U.R. and continue with this good service.
Anita Kleter-van Wijk - The Netherlands
13th November 2011
What great service - they really pulled out the stops when the carrier failing to deliver (delivery bar code couldn't be read and they didn't bother to query it) but GUR made sure they delivered the following day and great communications. Thanks GUR!
Dave Butt
13th November 2011
If only all internet sales went as smoothly as this. Staff were so helpful when I initially phoned for some advise and I felt no pressure to buy. My new sewing machine arrived in less than 24hrs and I was so impressed with GUR that I recommended them to a friend and she bought a machine from them as well, so that says it all. Thanks Guys!
Louise Smith
12th November 2011
Excellent swift service. I am delighted with my machine Many thanks
B Taylor
11th November 2011
Ordered some bobbins for my wife, came next day what can I say other than excellent service
Arthur Keates
09th November 2011
i cannot speak highly enough of gur sewing the staff are very knowleable curteous and friendly, and am looking forward to receiving my latest purchase.
Christine
09th November 2011
ordered Polto steam cleaner and accessories, competetive, in stock and free shipping! great service!
John A
09th November 2011
Pleased with quick service and secure package.Would recommend GUR Sewing machines.
Gill B
09th November 2011
Delighted with speedy delivery service and follow up customer service when free quilting kit was not received. Now in receipt of the free gift which is fabulous and got it 6 days before estimated date of arrival. All great and would recommend the DXL603, Janome and GUR Sewing Machines to all.
8/11/11 By Christine R
08th November 2011
Machine arrived within a couple of days of ordering - very good delivery service - but with no outer packaging which nearly spoilt a Christmas surprise for my daughter! Suggest larger expensive items are wrapped to conceal the contents if only for safety reasons. Hoping the machine will be as good as mine is.
Clare
08th November 2011
I ordered a Stitch in the ditch foot for my wife, it arrived within 24 hours. My wife says it is brilliant. My wife says she would highly recommend your service to her friends.
K J Parker
08th November 2011
I bought a couple of sewing machine feet and some needles, which arrived within 48 hours. Unfortunately one of the feet did not fit my rather old machine, but GUR were happy to exchange it. They even rang me at home to tell me that the new foot was in the post. Very good service.
M Markland
08th November 2011
I needed a new presser foot...ordered it and it arrived 24 hours later! Very good service!
Sue Vargeson
07th November 2011
I am so impressed with the help and service received. The staff were knowledgeable and answered all my questions. Delivery was very prompt and there was no waiting around. I would recommend GUR to anyone looking for a sewing machine. Thank you.
Elena Beaumont
07th November 2011
Great staff and very helpful. Good communication. Thanks again and will certainly shop with you in the future.
Lina
Michelina Acquaviva
07th November 2011
Iam really pleased with my new machine. G.U.R offered the cheapest price and a fantastic service. The carrier let them and me down but G.U.R sorted it out immediately. I wouldn't hesitate to recommend them and the Janome - it sews beautifully and the instructions are very clear and simple!
Brenda Adey
06th November 2011
Really pleased with the excellent product and the customer service i received. Helpful advice, plus very fast and free delivery to France. If only all internet transactions were like this! Highly recommended.
Shirley, France
05th November 2011
I would definitely recommend G.U.R. and the sewing machine that I purchased. The website is very well designed and informative, making it easy to find the best product for your particular requirements. After ordering the Brother XL5500SE at £10 cheaper than on Amazon, I received emails keeping me updated on progress of delivery. The machine was delivered within 2 days, during the 1 hour allocated slot.
It's so refreshing to find a company that really puts the customer first. I will definitely use it again and recommend it to my friends. Thankyou!
Lorna, Cambridge
05th November 2011
Very pleased with machine and the efficient service given.
Machine working beautifully,
would recomend.
Shirley Anslow
05th November 2011
Excellent service in terms of delivery, I'd ordered Janome Jubliee 85. Machines superbly fits the purpose as well as the bill.
Farida Saddique
04th November 2011
