TESTIMONIALS
Amazing service. The knowledge your member of staff displayed was brilliant and he should be treasured. My machine is forty years old, he knew exactly the machine I was talking about, told me more about it than I knew myself and sorted out my query and the part I needed. Thank you.
My first sewing machine. It's a Brother XL5700 SE, it came with a free bundle of threads, bobbins, scissors etc from GUR, a great machine, very easy to use and at a very good price.
Website easy to navigate
Goods at Very Reasonable prices
Delivered promptly
Thank you - will recomemnd you to friends!
Happy Easter
Many thanks for 5* great service, if only the post office did the the same we would all be very happy
Very efficient service. The goods arrived in a timely manner, well packaged and in good condition. I would certainly purchase again.
Thank you for the excellent service in providing me with replacement bulbs for my Brother sewing machine. Your website was easy to follow so getting the correct spare for my model of machine was made simple. Being new to sewing it is good to know where to get spares and other relevant necessities so I will be using you again.
I ordered an utility item for my sewing and it arrived safe and sound a week later, which is perfectly fine for an EU shipping, I think.
Two thumbs up :)
I was pleased to receive my elna clothsetter promptly, but I am still waiting for my elna small hoop in order to monogram hankies,
Great service as delivered next day. Item was what I wanted at reasonable price so very happy. Thanks.
Ordered item and received it within 48 hours. Not much more I can say really! Would certainly use them again,
I am so pleased with my purchase because I am now able to use large cones of cotton on my domestic sewing machine thus saving me time and money. It has transformed my machine quilting.My order was received within 48 hours. Many thanks. Mrs Jenny Ord
good service thank you
Everything fine - received the ordered goods today.
Excellent service, received order promptly.
Super quick service.Thank you
Reliable items !
Amazing shipping costs !
Parcel arrived in France in mint condition !
Order is a lot easy and free delivery,dont worry if you want to call them.im very satisfied with this service
Thank you
last year my son bought and order in my birthday present, Brother Innov Is NV955 im very satisfied . brother sewing machine is best to best.im very happy , thank you for the fast and free delivery .. thank you gur sewing machines , absolutely amazing ... recommend it to all dressmakers
Apart from the fact that the order was not placed or paid for by Mrs Fenner the process was profficient and was delivered to Mrs Fenner as a gift within the timescale specified.
Regards
Michael Keating
Excellent thank you. Although next day delivery was not possible as you were out of stock, you kept me informed of progress.
What a great company. Fast, efficient service. I foolisly double ordered however within an hour I was contacted to check whether the duplicate order was correct. It wasn't and the second order was cancelled and refunded immediately.
Fantastic all round experience.
I ordered the Janome hoop for embroidering baseball caps. It arrived safely very quickly, in perfect condition, and I would certainly use this website again. Many thanks.
As always, excellent service with free delivery and very competetive prices.
I have purchased the Creative Sensation and the coverlock 4 machines and relevant furniture from GUR.The products always arrive in a timely manner and the after care service is amazing.I call for help in choosing extra bits and pieces, sewing feet, hoops,thread conversations! Nothing is too much trouble and they always remember you are the customer. Too many companys have forgotten this. You are in safe hands purchasing from this company and they don't let you down
Thank you for your speedy service.
I ordered my Pfaff sewing machine(ex domo) online and received a load of free goodies with it,it all arrived on time as stated by the delivery company, I was very impressed and the new machine and it has been an assett to my new business.
Thanks GUR
Today I received my new embroidery machine, a Pfaff Creative 2.0. This is my fourth machine I buy from you and I am as pleased as with the other machines I purchased. Your service is excellent as well as your communication and your prices are very competitive too. So I recommend you to anyone thinking of buying a new sewing machine.
The item arrived as specified, on time. It is good value for money.
thanks for the fast delivery and
very good price ,I just need to adapt the plug for use in belgium.But I'm very satisfied
Item arrived early in perfect order and well packaged. Would definately use you again.
Stunning people - great service, so friendly and items at the speed of light and so very reasonable too
The latest order took a long time to be delivered, 7 days.
The box containing the tailors' chalk was cracked and a piece of chalk was broken.
The bobbin box (Hemline) does not close when loaded with bobbins (22mm diameter).
I'm a bit disappointed.
GUR Response: Please contact us via our email service regarding this issue and we shall replace the broken/damaged items.
Good service and pretty beads as described. many thanks.
Good value with free delivery. If I need anything else "I'll be back".
I was so pleased to find these available!
Thanks for a great service. Ordering online was was quick and easy and the delivery system and notification was excellent. I am very pleased with my new purchase and will definitely shop with you again.
Just what I was looking for
Fantastic service. I placed my order and it was delivered the very next day. The order tracking was a dream and the the machine arrived within one minute of the estimated time of delivery and from a local delivery depot! Couldn't be better!Thank you.
Very efficient in all aspects, ordering through to delivery. Ordered product on behalf of a friend who was delighted as the machine needing the part was used by his mother and had been part of his childhood so wondered whether the belt was still available.
My purchases from GUR are just what I ordered and arrived really quickly. Thank you GUR
I bought this for my wife so this account is from her. This is a fantastic machine that has nearly paid for itself already! For example, paying to have two pairs of curtains shortened was going to cost me £116 - but I did them easily with my new machine. Fast delivery and good communication. It does what it says on the packet and has very clear instructions. I'm looking forward to exploring more of its capabilities.
Super fast shipping.
Excellent and speedy service. The site is well laid out with plenty of information. I would definitely recommend your company.
Great service and speedy delivery - would recommend
very satisfied with the service and quality of the articale
I purchased 2 bobbin holders, they arrived promptly are are an excellent buy. I would deal again with GUR
Very quick delivery,a pleasure to deal with item very well packed, will definitely return again as needed, thank-you
Ordered 2 rolls of ribbon, 1 satin, 1 organzie. Seem to be good value.
Thanks for your good service pleasure to deal with you.
I am very pleased with the service. Staff was very helpful when choosing equipment. Fast delivery and exact delivery time information. I would recommend to everyone and you will surely satisfied with the manual as I do.
