TESTIMONIALS

Item arrived super quick. Perfect

Excellent service as usual. Great prices and quick service. Thank you

yes, was very pleased with the item, and would shop at G.U.R. again.

Speedy and efficient service. Product as described and very pleased with it.

Todo excelente, muchas gracias

Easy to order. Delivered promptly.
Excellent service.

I purchased the Brother L14 machine and had it delivered to Bulgaria from the UK. Great service from GUR. I was kept informed of the destination of the sewing machine every step of the way. It arrived after only 5 days and i was thrilled with it. Its a fantastic machine and is worth every penny. Its absolutely perfect for my needs. Highly recommended.

I did experience som very good service as I had ordered twice by mistake and your company rectified my order. I am now using this lovely Creative spool stand. Thank you and I hope to do more shopping with you at a later date.

I am really delighted with my new sewing machine and enjoying trying out quilting attachments which were included in the purchase. I found the website very easy and efficient to use and the machine arrived the day after purchase which was excellent. I would certainly recommend G.U.R. sewing machines to anyone looking to buy a new machine. Thank you so much.

V quick delivery. V good value. Essential for everyone who sews

My dream sewing machine at the lowest price I have seen anywhere! It arrived very quickly and also came with a great free gift. I would recommend this company to anyone and will continue to use them for my spares and sewing needs. Well done G.U.R, keep up the good work!

I am extremely satisfied with both the service and the machine. It
arrived promptly and securely, congratulations on an excellent service.

Thank you Mrs C Swindlehurst.

The parts are genuine Pfaff products , and help to provide additional tension in the fabric when used in addition to the standard set supplied with the metal hoop.
Working well!

Really good in every way expert advice ,quick delivery ,goods packaged well would highly recommend this company

Such a great sewing box, perfect for all my sewing needs. Very fast delivery service. I had searched everywhere to find something suitable and at a reasonable price.

Arrived quickly. Discounted at checkout :-) excellent service from GUR as usual. Thank you.
Product takes a bit of getting used to having been used to original up and down with the needle free motion foot. I bought this because the original foot was too low to go over the top of my stuffed embroidery, but this foot did not solve that problem. However for a uniformly thicker fabric it will be just the job.

I love this bag. I had searched everywhere to find one as my machine is now a discontinued line. It arrived on time and flat paced. I just had to arrange the padded and reinforced sides into the canvas trolley then fasten it in place with the cleverly designed velcro binding for it to transform into a sturdy bag for my much loved 7300. As this machine is similar to the Janome 6600 I think it would fit that too. Recommended. Especially at this bargain price which was discounted again at checkout. Thanks GUR!

As usual , service was excellent , great shop, great staff,,,,,,just great :)

Having spent some time researching which overlocker to buy I chose the Pfaff Hobbylock 2.0. I already have a Pfaff Quilt Expression 4, and have been seduced by their quality and ease of use. The Hobbylock is no different. For the money you get all the utilities of a more expensive machine, but it remains easy to use, light and quick to set up. Comes ready threaded and good to go. I went from blanket edging to satin underskirts with nothing more than changing the thread cones. Hassle free. And when it came to which retailer to buy from, I chose GuR. This is my second purchase from them and once again the service was flawless. Email queries were answered promptly, delivery overseas was fast and free. They could not be beaten on price or on quality of service. Highly recommended. Very much like the Hobbylock itself.

I am very pleased with my Pfaff. The day after I ordered I was told by phone that that particular machine was no longer available Was then offered another machine same make and model but they were awaiting delivery. Was informed it might be a week. To my amazement my machine was delivered the following day as their delivery arrived early. Excellent service!!

very reasonable price and prompt desspatch. Only had to replace beceause of puppy chew

Great machine. Delay in getting the machine as it was out of stock. Packaged well. The gold pack was great, loads of bits in it.

Great shades of colour.
delivery fast. Thanks

Customer service excellent. Knew exactly what sewing machine would suit my purpose.
Delivery next day. Will certainly use G.U.R for all my sewing bits and pieces.
Thank you.

Excellent service with prompt delivery. No complaints at all and would recommend to other buyers.

Love this little machine and very impressed with speed of delivery
Thanks

Easy peasy! Very prompt service would use you again . Thank you

really fast delivery! unfortunately i ordered the wrong size and they didnt have 6mm but i cant fault the service and delivery. thank you

Good quality good value and free delivery what more could you ask for

would deff use again love this company prompt and very quick to answer emails and very quick delivery

Easy to order on line and response to order was very prompt. Will certainly use G.U.R again!

Fantastic Customer Service from GUR, they always put their customers first. Great advice and help every time.

Yes very good service arrived exactly when they said within the hour . Thankyou very much,

Brilliant! exactly what I wanted, delivered on time and at the right price. Thank You

I bought this new steam press recently,its brilliant! i can't believe how easy it is to use,the company are very efficient ,i placed my order and my new steam press was delivered 2 days later.i couldn't wait to try it out and i wasn't disappointed.Great service.would definitely recommend to family and friends.

very pleased with the service, second machine i have purchased from G.U.R second one being a embroidery machine embroidery thread excellent with my brother embroidery machine , pleased with everything i have purchased and next day delivery is spot on , shall continue to purchase all my sewing accessories from G.U.R very reliable Linda Wallace

I would definitely deal with this company again. The items I ordered were as described and were delivered promptly. Thank you.

As always, brilliant service and prices. Why would I shop anywhere else? Thank you.

Dear GUR Sewing Machines

I hadn't previously known of your business and I am reluctant to buy anything from a website, I think I'm the wrong age group I prefer face to face, and looked at your website quite a few times over a long period of time before finally coming to Birmingham to see for myself.  From that first contact over the phone before leaving Coventry, to testing the machine and finally paying the bill (!) every member of your staff was helpful, polite a pleasure to do with business with and clearly you know your  machines, I needn't have worried.  Even the delivery was made on the Friday in the hour notified. 

I purchased a Husqvarna Hclass machine.  It is brilliant, I've really put it through it's paces and I have to say it hasn't faltered - well one hiccup I was free motion sewing flowers on to a backing when the machine suddenly stopped, I switched it off, waited a while (at least 20 minutes) then turned it back on, and it commenced sewing without a problem.  I think as it is such a small machine doing a lot of free motion work was too much for the motor.  In future if I want to do similar work I will use my Husqvarna Designer 2.  Apart from that it has sewn beautifully and is the perfect size to take out. 

I am really pleased with the machine and a big thank you to everyone at GUR.

I was very impressed by the speed of delivery on this item - many thanks

Excellent customer service and the best price with free delivery. I am really pleased with the rotary cutter and ruler combo that I bought it is so much quicker to cut material in straight lines - thank you

BB

Great customer service, very prompt and helpful and fast delivery, I am happy to use them again in the future
Highly recommended
Thank you very much

Cats eyes for a toy I was knitting.
Just what I wanted at a good price. Delivery was prompt. I would use this site again.

Fantastic service, really took time and patience to show me the machines features, Excellent after sales service sourcing and forwarding a missing instruction book.

Speedy and efficient response. Could not ask for better.

Very quick delivery and a really nice product loving my candle kit thank you :)

Excellent service,prompt delivery.
would recommend this GUR to all.
 

Good product.