TESTIMONIALS

For well over 25 years we have bought all our Sewing Machines and Over-lockers and accessories from GUR, and my daughter and I would like to congratulate them on their wonderful service. Regards Dee and Olive Wolverson

Great daylight lamp. Simple to put on my sewing machine with the included adhesive strips and the long power lead enables me to attach the lead onto my machine well away from the fabric. Just make sure you are happy with the positioning of the lamp on your machine before you use the adhesive strips as they are designed to be durable and permanent. You are given two mounts for versatility. Arm of the lamp is bendable so I can hone into my work - even threading the sewing needle. I have been using the lamp now for over a month now and I would not be without it. Gives a clear and crisp light. Good buy.

Arrived in excellent condition & really quickly too.
Everything about the service received from GUR Sewing Machines was very good.
Thanks very much & we definitely know where to look next time!

I bought this hoop for my Brother V3, I missed the 6x10 hoop so badly (used on another machine) I am so happy with it, it has saved me endless amounts of stabiliser and works perfect in my machine.

Fantastic scissors, very sharp and comfortable to use. Made be realise how bad my old ones are!! Would recommend.

Speedy service and free delivery of an excellent machine. Love my Janome GUR 500 does everything it promises and so quietly. Also surprised at the fantastic free gift worth £50.

Excellent customer service as usual! ! Have previously bought from you and will continue to do so. Fast delivery as well. I will return.

The original Pfaff light bulb lasted me 12 years with the machine in use every now and then. After exploring amazon and reading reviews from customers who bought sewing machine light bulbs at a very low price but then being disappointed as some won't even work from the very beginning, I decided to go for the light bulbs manufactured by Pfaff - a bit more expensive but I cannot go wrong with a german make light bulb. Delivery from Gur was very fast, I received my light bulbs in 3 days and the light bulb fitted perfectly and worked first time. Hopefully this will last me as long as the last one. Highly recommended :)

Second time I have ordered from you the first for a sewing machine both times a very fast delivery and helpful service when I rang for advice. Thank you.

I'm in my 84th year. I don't use the machine (Brother XR37N) If I had I'm sure I would have sewn both index fingers to it already. I bought the machine as a gift for my youngest daughter. She has told me she loves it and has modified a pillow for me and I'm loving that. So you see, it hasn't been here long and we're both loving it, what more could you wish for.
AB (11/10/2016) ps. "don't get old".

I bought this machine for my 10 year old daughter. The machine arrived on time and in good working order. Setting it up took a little while, mainly because I haven't used a machine since I was 10 years old! However, once we got it going, it works very well, she is pleased with the different types of stitches and it is a lovely machine for a beginner, with enough functions to keep her going into her adult years. We are really pleased with it.

Very pleased with quick response and excellent packaging and the product was just what I wanted.

Placing order to delivery was a straightforward procedure with no snags. Pattern arrived well packaged and in excellent condition.

Fantastic product and absolutley the best service you could wish for. Very informative very helpfull professional and very friendly.
This is service at its best just wish other companies were are good!!

We were delighted with the products and the prompt delivery of these items,and would like to congratulate your staff on their excellent, extremely efficient and pleasant manner in which our initial enquiry was dealt with. We will definitely be recommending your services to all our family and friends.

All arrived safely - but so much packaging!!!!! Would be great if less plastic packaging was used in future.

Took quite a long time to arrive.

Also, just wondering when/if Gur will be stocking the wider range of colours available (or maybe these are only available in the US?)

Having the discounts is good, but it would be even better if there were even bigger discounts for buying large quantities!!!

Excellent service.

It's customer friendly site; it was easy to find what i was looking for. Check out process was quick and easy and above all delivery was prompt with good packaging. Will definitely order again! - Many thanks.

I love this hoop as it doesn't waste stabilizer when doing embroidery because the design fills nearly all the hoop.Fabric is really easy to hoop. I bought a Pfaff 2170 years ago from GUR and was impressed with their help and service then. The commitment to service and quality hasn't changed.

exactly as described, fast delivery highly recommend the company, all items I have ordered have been of highest quality

Excellent company to deal with. Items always sent out swiftly. Thank you.


 

excellent service,very speedy delivery,very easy ordering experience,would totally recommend.

Order was delivered quickly and well packed. The extension table for the Brother 4234d overlocker is very useful and well made. It makes the handling of fabric much easier as you stitch. It's also a very handy storage case for the essentials. I can highly recommend this

Excellent company to deal with on line and face to face.
Friendly and professional you can't go wrong!!

Couldn't ask for better service. Firstly I had an query about a spare part, which was answered promptly. I then ordered a Brother overlocker which arrived the following day. The machine suited my needs exactly. Was very impressed by both the company and the machine.

Item arrived and was in perfect order I was so happy and it arrived fast and I love it. Quality of the fabric is excellent. Thank you

Excellent service, I did call the shop before Inordered to ensure the sewing machine foot was in stock, then I ordered online and it arrived within 36 hours. Would certain,y order from GUR again.

A great product at a great price...very pleased...great for quilting or if you want that quarter inch perfect....ALWAYS pleased with Gur....

EXcellent service, very pleased with my new machine, had minor problem with DVD that was supplied with machine, however a replacement was sent immediately so everything is honky dory! Would recommend GUR.

Absolutely fabulous service! I had a problem as I ordered the wrong part - it was replaced quickly and efficiently. I would certainly use GUR again!

Great customer service, really helpful and friendly. Super delivery to Germany, my machine arrived in only a few days and is as expected a brilliant product. Very very happy.

I bought my embroidery machine in August , fantastic experience, now in September ive bought so much more to make sure I enjoy my machine to the full.
All the staff on customer services are so well informed and helpfull.
5 stars, not enough 10-10
Cindy x

I have used this company many times and their service is always efficient and the quality of their machine accessories excellent.

Delivery good.Very useful addition to the rest of sewing machine feet.Makes putting invisible zips in garments etc much easier. Thank you.

Arrived very quickly, easy to order online. Have ordered from this company before and would recommend to anyone.

Excellent service, good chat with Brad before I bought the machine, transcript sent before I bought and sent when I wanted it delivered so that I could be sure I would be in. Would use them again except I hope this machine will last me the 45 years my last one did.

I had been looking for a pattern like this for ages then I found it and placed an order, which was delivered within a very short time and very well packed.I'm very pleased with the pattern itself, and your customer service.
Thank you. Christine Thompson?

Delivery was hassle free,support was something I liked,nothing was to much for them,now there will be nothing stopping me with my new elna cover stitch machine for finishing the items I make

Susannah Cuckow

First time order and very impressed with quick delivery and very reasonable prices. Both universal feet do just as well as named feet, at a fraction of the price. Will be happy to return and shop again in the future.

Despite the items being delayed as they were out of stock, the company kept me informed along the way and dispatched the bulbs to me as quickly as they were able. Much appreciated.Thank you.

First rate, simply the best..... that will do for fear of being a bore..... but sayings aside, they were amazing. They did everything it said and more. My machine was delivered to France in 5 days...I then ordered the extra bits I wanted for my innov is 800e as I was excited to get going "big time" I just asked them to send what they recommended, they did a great job, arrived next day. The flexi payment scheme is just great too.

I brought This brother Quilting machine i Love it if you do alot of sewing and quilting this is the machine for you.

Excellent customer service! I ordered a number of sewing machine feet and accessories during a sale but a few were out of stock. GUR informed me straight away by email and I was given the option of a refund or putting them on back-order. I opted for back order (I certainly wasn't going to get them at that price elsewhere). The items were dispatched as soon as available so I received them a lot quicker than anticipated! So pleased with the service, I will definitely be using them again.

I was very pleased with the speed of delivery and excellent quality of the fabric. I have made 16 metres of bunting for a wedding with it and bride and groom are delighted.

The buying experience from G.U.R. was very pleasant, they took time to talk to me, explaining about the machine and giving me advise as I was buying without trying!.I traded in my old machine and that went very smoothly too. I would recommend GUR to anyone.

Excellent service with quick delivery and great price would highly recommend GUR, will definately use again.
 

Extremely helpful sales person no pressure to buy but knew what I wanted so easy purchase. Negotiated a good discount with a few extra's thrown in!. Next day delivery as agreed.
Definitely recommend anyone to use this site as one the best have found on the interweb and will use again.
Only one complaint and its not a GUR issue - would have been helpful if Brother had included a DVD in with machine as would be easier to follow set up on how to use machine as well as a book, but that is just a personal preference. Will have to look on youtube.

From the moment I spoke to Justin at GUR I knew it was gonna be the perfect transaction. He was helpful and attentive without being at all pushy. He arranged delivery of my chosen machine and I absolutely love it. Thank you GUR - I am totally delighted with all aspects of your service and I will definitely be calling again.

Started sale with email enquires which were answered quickly. The order was then completed by phone, with next day delivery. I am delighted with my new machine which is my second Brother V3, I only replaced the last one as it was at the end of its guarantee period. Buying from GUR was a pleasant and stress free experience,
 

Got the orederes spare promptly and it was the correct peice. This is a useful site for me. I will definately use it again.
Alison Barnes

Purchased accessories for my Pfaff sewing machine - excellent quality genuine accessories at great prices. Super fast despatch and great customer service. Infinitely better than the 'generic ' options out there yet just as keenly priced. I would recommend GUR to anyone looking for quality products and service.