TESTIMONIALS

Quick efficient service as always , the quilting foot easy to fit on my Novum E200 sewing machine ,an extra pack of sewing needles is a must and of course the bobbins it’s a good idea to thread all your bobbins in one go as you don’t want to run out thread when your sewing machine, All items are of good quality ,good customer service and good quality products.

Happy with machine still getting to learn how to do stuff. The only issue is that the brother Artspira app is a nightmare and didn’t know you had to by software to convert pics into appropriate file to download straight to the machine

Great service as usual. Used my birthday code for some money off - win win!! Ordered and turned up within a few days.

This extension table was hard to find so I was pleased to locate one at the GUR Sewing site.
Ordering was simple and quick and table was delivered quicker than expected.
Oh! by the way, the price was good too!
Overall, very happy with purchase. Thanks .

Brilliant service! Ordered my machine Thursday afternoon and it arrived 9 a.m next morning!
Very pleased with the machine which was a bargain as an ex display model. Small issue with a broken storage box, quickly resolved without any problems.
Highly recommend

I wanted a basic machine with a large throat space to use on my new Cutie Breeze Quilting frame. I’m very happy with the machine. I haven’t used it on the frame yet as I wanted to use the machine on its own first to get used to it but I’ve a few things on it now and I’m very happy with it. The size of the throat is great, looking forward to using it on my frame, hopefully next week 😊

My purchasing experience was smooth and hassle-free, making the entire process incredibly easy. The next-day delivery was a fantastic bonus, allowing me to start using my new machine without any long wait times. I absolutely love it! The machine is user-friendly, and I haven’t had to worry about adjusting tensions—everything just works perfectly.

Since moving into my new apartment a month ago, this machine has been an absolute game-changer. I’ve already made beautiful new curtains and custom sofa cushions, adding a personal touch to my space. I can’t wait to take on more projects and see what else I can create! Highly recommend!

Great experience with GUR. It really helped me to watch some videos of the machines that I was interested in comparing. The purchasing experience was easy and with delivery the next day meant I didnt have to wait too long to play. I have cut threads and re-treaded my new overlocker without issue thanks to watching your information on how its done. It gave me the confidence that it was straightforward and that I should not be concerned to purchase. Thanks GUR!

Very quick and easy website. Absolutely love my sewing machine, which came extremely quickly. Very pleased with Gur, would definitely recommend, and use them again.

Really pleased with the overall experience from ordering until delivery
Love my machine

I ordered a Novum Pro Q400, and I was extremely impressed with the fast delivery, as it arrived the very next day. After using it extensively, I can confidently say that it is an outstanding machine, perfect for all my freehand embroidery and patchwork projects. The quality, precision, and ease of use have exceeded my expectations, making my sewing experience more enjoyable and efficient. I am thoroughly pleased with my purchase and would highly recommend this machine to anyone looking for a reliable and high-performing sewing tool.

I recently purchased a Stitchmaster 450 and was delighted to receive it the very next day. The machine itself is fantastic, sturdy, quiet, and equipped with a great variety of stitches.

So far, the stitching quality has been excellent, and the machine is incredibly user-friendly.

In summary, my experience with GUR was outstanding, with excellent service and great value for money.

So easy to shop online with this company! Prices are reasonable and the communication is excellent. Was kept informed of the progress of my order. Will use GUR again, a very pleasant customer experience.

Purchased this sewing machine on a clearance sale. Easy to order and it arrived really quickly. Have only just started to use it so still learning, but seems a really nice machine and I’m happy with all its features.

This has been a really pleasant online experience with GUR, I've purchased a really good sewing machine by Novum after obtaining some advice from GUR via email, they answered all my questions very quickly, and are there for their customers with their expertise. Although being a novice sewer, I'm finding the machine easy to use and delighted with it's performance. I took advantage of GURs sale and secured my purchase of machine and extension table for a fantastic price, so thank you GUR.

Phoned first to check what was included with machine and delivery day before ordering online. Machine arrived well packed on due date, After watching an online tutorial I was expecting something resembling my 30 year old Janome JD 1822 and I was not disappointed. The self threading needle and one step buttonhole were what I needed most and they work really well plus it's a good looking machine, though heavy (which is also a plus for stability). Thank you GUR, very good customer service!

I’ve ordered several items from GUR since purchasing my embroidery machine from them and they have been consistently impressive both when ordering or asking for advice. This magnetic hoop the second and largest one I’ve purchased and it is brilliant. I would recommend for ease of use, far better than the large screw hoop supplied with the machine and superb for holding fabric securely.

The web site was super helpful with the option to compare various machines and the functions they had, there was also lots of helpful advice - this was my first machine.
The price was great and the delivery spot on. I would highly recommend.

Absolutely 1st class service. Straightforward ordering. Super fast delivery. Great communication, all questions answered quickly. Many thanks, will definitely consider GUR for future purchases.

I called late afternoon to check delivery dates as I was going to be away when the website said I would likely receive my order.
A very helpful guy I spoke to checked the product was in stock and could be despatched straight way. He came back and suggested that if I place my order, it would be sent same day for next day delivery. I did so immediately and within minutes I received an email from both GUR & Royal Mail with a tracking number for next day delivery.
What a great service, would highly recommend.

I purchased this machine but had never used an overlocker in the past. I needed help and contacted Gur for assistance and received excellent advice. Thank you Gur for excellent service.

I have purchased many items from GUR over the past years and have never been disappointed by their products, prices and their reliability. I receive regular updates regarding sales and offers and also I receive an excellent discount on my birthday.

I bought the Novum E200 recently, and I can honestly say that it is a fantastic sewing machine,customer service was excellent from when I telephoned them to place my order ,to receiving my order the very next day , highly recommend

Whew! - way cheaper than other sites! Fast and easy sale; clear site info; Free delivery - what more needed? No funny chat bots either...

Very easy to set up and use was a quick buy as a second machine as my old one broke . I have not used the embroidary side yet as needed to catch up on sewing.
Very quick delivery.i highly recommend GUR for all your machines

Excellent service from GUR when purchasing my overlocker .
I love the fact that I could get next day delivery and it’s tracked so you can see where your items are and what time to be in for your delivery a big plus for me .
Item is wonderful as described the fact that I could pay in instalments by Klarna was the best thing , I will be doing this again with GUR for my next sewing machine

I was looking to purchase a sewing machine, I was interested in Brother and Janome, but whilst on the website I saw a demonstration on a Jaguar. The lady who carried out the demo made it look so easy to use….i changed my mind, ordered on the Wednesday, delivered FOC on the Thursday. What a service! the website was easy to use and I also ordered a few extra bits. It all came well packed. What a fantastic company. Would recommend them to everyone.

This walking foot works brilliantly. The photo on the gur website showed it as an elna branded accessory, however it turned out to be a janome one so I was a bit dubious how it would work but have had no problems at all - it fits my elna sewing machine and does the job well.

GUR REPLY:

Janome owns the Elna brand, all spares for Elna are ordered from Janome and Janome have not changed the packing but kept it as the Janome  packing.

Just received this Sewing machine and WOW absolutely fantastic, perfect for my Sewing Days with my quilting colleagues, and also a fabulous price, can HIGHLY recommend this machine and also GUR quick service and delivery Thank You

Very quick efficient service. Great quality products. I had a query which I emailed in to the company and I received a very prompt response…on a Sunday. Couldn’t be more impressed. Will use again.

I love this magnetic hoop It has made my embroidery so much easier, it will handle thick items with ease. I wish I had purchased it long ago. I couldn’t recommend it highly enough!, well worth the money.

Great, not much more I can say ...the service was great ,delivery and timing were great and the machine is amazing I love it, it had more to offer than my old machine which had done a lot of Soft Furnishing work ,but now need a machine for lighter work as well and this one will do it all, it's great, and the Price well what can I say 😀 ...

Brilliant machine. Really easy to set up and use. Delivered really quickly from GUR.
I have been after a coverstitch machine for a couple of years as they are invaluable when sewing knits and give a really professional finnish.
I always buy Janome as have found them to be reliable and easy to use.
I have a janome memory craft embroidery machine, which I bought several years ago from G.U.R.
In November of last year I bought the janome memory craft p600 sewing and quilting machine, from G.U.R. which is excellent.
Recently I bought the janome 3000 coverpro which I love from G.U.R.
I have also purchased several different attachments for the machines, which I also purchased from G.U.R.
Don't think I would go anywhere else for a machine or any attachments.

Once I placed my order it was delivered the next day
The machine was well packaged and all accessories where in the box including the handbook which was so nice as I didn't have to download it.
I love this machine and the order process was easy and convenient, I would highly recommend GUR to everyone.
Thank you for my machine. I look forward to many happy sewing hours

I ordered from GUR on 2 previous occasions. This is my second Janome sewing machine and it is superb. I have a Janome Sewist 525S, which I've always liked but decided it was time to upgrade to a computerised machine. I decided to go up a couple of notches and I am vert pleased I did. It was an easy transition and this machine is a dream. The only feature I've not tested is the button holes, but I have used the machine to darn so know the button foot works.

The machine arrived safely, quickly and the package tracking was perfect.

I did not leave a review until after Christmas as this was a present and so only been given a proper outing in the last few days.

Really lovely fabric. I got a discount for my birthday which was great. A wonderful member of the team helped me out with finding a product that I could use my discount code for as I was getting a bit disheartened, but I'm very happy with this fabric panel.

After receiving an email from GUR Sewing Machines company offering some special offers I decided to buy a Janome 224A machine.
The ordering process was simple and easy to do, I received a confirmation email of my order and delivery date, my new machine arrived on the day stated and within the time frame advised by the delivery company. I am really happy with whole process.
I haven’t used my new sewing machine yet but hopefully I will be happy with it when I do.

I needed a replacement for my old sewing machine. Having purchased the Novum overlocker and a cover stitch machine from GUR, both of which I have been very pleased with, I decided to purchase the Novum sewing machine.
I finally tried it out this week and am so pleased with it. It runs very smoothly and is so much quieter than my Janome sewing machine.
I tried setting some of the embroidery stitches with pleasing results.
A bonus that I purchased this during the Black Friday event.
Delivery was, as usual with GUR, the next day.
Give the company and the machine 5 Stars all day long

Despite parcel taking a while . Correspondence with GUR was answered promptly and efficiently .
As were queries I had before ordering .

Really pleased with my new machine. Plenty of room for larger projects. So much to love about it, the independent bobbin winder, knee lift, auto cutter and the speed and handling of thicker fabrics. Delivered really quickly from G.U.R. The extra feet I bought are an added bonus to the ones included with machine. This is the 2nd machine I have bought from G.U.R, the other being an embroidery machine. Would recommend both the machine and G.U.R..

Unfortunately my parcel was lost in the post. However, a replacement parcel was promptly despatched.

Very happy with the service.

Can’t praise enough GUR for their help when first order went astray. Replacement arrived asap. Haven’t played with it yet as life has got in the way. Thanks GUR for all your help.

Set arched and found this bobbin case online, order was easy and arrived on time. Fitted perfectly and machine working happily again after a needle dropped and caused the tiniest knick in case. Why are these things made of plastic!
Rate the service at GUR very good.

I’ve have now bought 3 items off GUR over a period of years a Brother A1 a Brother overlocker 4234D and now a Brother F420. I can truthfully say that I have never had a bad experience when buying off them and I wouldn’t go anywhere else for my sewing needs as they are a first class company. If you have any queries or questions they go out of their way to help. Their prices are good and they will price match if you find it cheaper elsewhere. Delivery is excellent.

Such a easy process with GUR sewing superstore. The machine was so well packed and arrived safely and securely. Highly recomnend

haven't used it yet as I've had a nasty fall.Although when it arrived I did try it on my machine and it looks perfect just what I needed for my mighty hoops. Brilliant price
Thank you

I’ve had this machine a few months now, because I wanted to give it a proper use before leaving my review. I bought this machine for free motion quilting, to use on my Freestyle quilting frame - I’d been using a Brother NV1800Q (which also doubles as my main sewing machine) but wanted more throat space.
I used the Novum straight out of the box to quilt a bed sized quilt, and I’m really impressed with it. I’ve used Brother machines for more than a decade and was a bit nervous to buy a machine from a brand unknown to me, but the Novum actually performs better than the Brother with quilting. The Brother seemed to require a specific combination of needle, thread and speed to get good quality results, but the Novum performed perfectly with whatever combination I gave it - not a single skipped stitch, thread nest, or snapped thread throughout the whole quilt, not even over the thick seams. I’m extremely impressed with it and am so glad I bought it. Yes it’s big, but it feels really solidly built and performed exactly what I asked of it without drama. 10/10, and if you’re thinking of buying it, you won’t be disappointed.

The company were very helpful and the delivery was ultra quick. I love this machine. It’s so easy to thread just a push off button and whoosh it’s threaded. Needle threader too. It’s quiet and has the whole range of overlock stitches. A good price too. Great machine, great service.

The sewing machine is perfect so far - so easy to use.
Gur were brilliant at delivering and sorted out a small issue I had.

Lovely machine ,arrived on time and well packed, does everything I need for my long arm qulting. Also is very quiet compared to my other machine.